Honest advice, transparent pricing, and recommendations made for your business, not ours.
About us
IT support built on relationships.
For 25 years, Silver Fern has helped London businesses run on technology that actually works for them.
Our Story
Silver Fern was founded in 2001 on a simple principle: IT support should be shaped around a client’s business goals, not around the provider’s convenience. Our Directors bring more than 25 years in the industry and long-standing relationships with organisations across a range of sectors.
That experience shaped how we work and what we refuse to do. No off-the-shelf packages. No rotating helpdesk staff. No unresolved tickets. No contracts tying you to services you’ll never use.
Every relationship begins with understanding how a business actually runs. Only then do we design the support, security and connectivity around it. Twenty-five years on, that’s still the whole model and it’s why clients stay with us for years rather than contract terms.
Why Silver Fern MSP?
Integrity
Proven expertise
Twenty-five years of solving real problems for real businesses.
Long-Term IT Partner
We measure success in years of partnership, not the length of a contract.
National expertise, local service
With teams across the UK, we combine the scale of a national provider with the personal service of a local partner.
Our business in numbers.
What you can expect from us.
A named team, not a ticket queue
The same engineers every time – people who already know your setup, not whoever’s free.
Proactive, not reactive support
Our dedicated team ensures minimal downtime and quick issue resolution.
Security isn’t optional
Every service comes with cyber security as standard, from day one.
Straight pricing, no surprise line items
Hardware, licensing and large projects are quoted separately and agreed upfront.
Let’s talk IT.
Give us a call or email the helpdesk, we endeavour to answer all enquiries within 60 minutes.
Make an enquiry today